tag:blogger.com,1999:blog-68799142283858671582009-02-20T20:26:35.217-08:00HDScape Bloggerhttp://www.blogger.com/profile/06502149696962421066noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-6879914228385867158.post-31960944570721121202007-10-30T18:01:00.000-07:002007-11-01T10:37:18.965-07:00Dear HDScape Customers,<br /><br />It has come to our attention that there is an incompatibility with our Blu-ray Fireplace program on the Playstation 3 Blu-ray player.<br /><br />We have learned that an authoring bug is the cause of this problem. This authoring bug does not effect playback on stand-alone Blu-ray players, only the Playstation 3. This problem will not be fixed with a firmware update.<br /><br />We are already in the process of manufacturing a version of this program where the bug is fixed. We have set up an ordering system on our website which will allow you to register for a replacement disc. We will send you a replacement disc with a prepaid self addressed envelope for return of the defective disc.<br /><br />Thank you in advance for your patience and understanding.<br /><br />Best Regards,<br />HDScape<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6879914228385867158-3196094457072112120?l=hdscape.blogspot.com'/></div>HDScape Bloggerhttp://www.blogger.com/profile/06502149696962421066noreply@blogger.com0